No voice mail during business hours. A real person,
knowledgeable about all vehicle under seat storage bins,
answers the phone. 7 AM to 8 PM Mon-Fri and 10 AM to 4 PM
Sat & Holidays, Mountain Standard Time
All on-line orders for Du-Ha products are shipped
Ground Freight with Freight charged to customer at Purolator or UPS
Some Du-Ha Bins are shipped by cubic size and not
All returned merchandise
must have a return authorization (RMA) number.
Call 1-866-314-5427 to obtain an RMA number.
must be prepaid by customer, unless otherwise arranged. To arrange a return, call us toll free 866-314-5427 to arrange
for an RMA number. We will email a shipping slip that is to be printed
attached to the return carton. Returns must take place within 14 days of
receiving your RMA email shipping slip. Any damages to the product will be
deducted from the refund. Returns of open carton or product used must be
returned within 30 days. Any unopened, unused merchandise can
be returned up to 1 year from purchase date. Partial order returns do
not qualify. Merchandise
returned without an RMA number or parcels shipped collect will be
Customer Satisfaction Guarantee, or Money Refunded !!
Freight and Return policy applies to
all purchases including dealers and
quotes or bids.